Privacy Policy
At California First Carpet Cleaning, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://californiafirstcarpetcleaning.com or use our services.
1. Information We Collect
We may collect personal information in various ways, including when you:
- Visit our website
- Fill out a form
- Schedule a service
- Contact us directly
The types of personal information we collect may include:
- Full name
- Email address
- Phone number
- Mailing address
- Payment details (processed via secure third-party providers)
- Service preferences
- IP address, browser type, and usage data
2. How We Use Your Information
Your personal information may be used for the following purposes:
- To deliver, operate, and improve our carpet cleaning services
- To process payments and manage appointments
- To respond to inquiries and provide customer support
- To send promotional offers, service updates, or appointment reminders
- To personalize your experience on our website
- To comply with legal obligations or resolve disputes
3. Sharing Your Information
We do not sell, rent, or trade your personal information.
However, we may share information with:
- Trusted third-party providers who help us operate our website and deliver services (e.g., payment processors, booking software), under strict confidentiality agreements
- Law enforcement or legal authorities, if required by law or to protect our rights and safety
4. Data Security
We take reasonable technical and organizational measures to protect your information, including:
- Industry-standard SSL encryption for secure data transmission
- Secure servers and access controls
- Regular monitoring and updates to prevent unauthorized access
Please note, however, that no data transmission over the internet can be guaranteed to be 100% secure.
5. Cookies and Tracking Technologies
We use cookies and similar tracking tools to:
- Understand site usage
- Remember user preferences
- Improve user experience
You can disable cookies in your browser settings. Please note that some site features may not function properly if cookies are turned off.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.
7. Your Consent
By using our site, submitting your personal information, or requesting our services, you consent to the terms of this Privacy Policy.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised date. Please check this page periodically for updates.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you can contact us at:
California First Carpet Cleaning
Sherman Oaks, CA
Phone: (844)709-9754
Email: info@californiafirstcarpetcleaning.com