Privacy Policy
California First Carpet Cleaning (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Fill out contact forms
- Request a quote
- Contact us via phone or email
This information may include:
- Full name
- Email address
- Phone number
- Service address
- Details about requested services
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent
- Referring URLs
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and usage
- Enhance your browsing experience
You can disable cookies in your browser settings.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and customer requests
- Schedule carpet cleaning and related services
- Provide estimates and service updates
- Improve our website and services
- Send promotional communications (only if you opt in)
- Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information.
We may share your information with:
- Trusted service providers (hosting, CRM systems, analytics tools)
- Technicians or subcontractors when necessary to perform services
- Legal authorities if required by law
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.
5. Your Privacy Rights (California Residents – CCPA)
If you are a California resident, you have the right to:
- Request access to your personal data
- Request deletion of your personal data
- Know how your data is used
To exercise these rights, please contact us below.
6. Third-Party Websites
Our website may include links to third-party websites. We are not responsible for their privacy practices or content.
7. Children’s Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.
8. Updates to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.
9. Contact Information
California First Carpet Cleaning
📍 Address: 15112 Martha St, Sherman Oaks, CA 91411, USA
📞 Phone: (844) 966-2005
📧 Email: info@californiafirstcarpetcleaning.com