Pet stains and odors
Pet stains and odors, treated at your home in Los Angeles County
A technician comes to you, finds the spots with you, and tells you plainly how deep the problem went before anything is cleaned. Call (844) 966-2005 any hour, or send a request online.
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What pet owners tell us on the phone
These are the situations people describe, in about the words they use.
It smells like pee, but I cannot find the spot
Old urine can dry out and disappear to the eye. Humane World for Animals suggests a black light to show old spots, which you can outline with chalk. Not every stain is known to glow, so a dark room is a clue, not proof.
I scrubbed it and the spot got bigger
Rubbing is a common mistake. The Carpet and Rug Institute says to blot with a dry white cloth. Work from the edges of the spot toward the middle, so it does not spread.
My dog keeps going back to the same corner
Strong-smelling cleaners can encourage a pet to mark the same place again. Tell us what has already been used on the spot, because that history shapes the plan.
The stain has been there for months
Old stains are harder than fresh ones, and light carpet shows everything. We test a hidden corner first and tell you what we see. We cannot promise that every stain comes out.
Is the pad under the carpet ruined?
Urine moves down, and the pad soaks it up. If it has reached the pad, parts of the carpet and pad may need replacing. We tell you what we find, and what it means, before you decide anything.
How a pet-stain visit goes
Show us the spots
You walk the technician through where the accidents happened and what has already been tried. Then they check along walls, corners and doorways for the places you missed.
Test a hidden spot
Before anything goes on the carpet, a hidden corner is tested. Pretesting is standard advice in the carpet trade, because a wrongly used product, ammonia for one, can change a carpet’s color.
Treat each spot on its own
Marked spots are treated before the room is cleaned, not as an afterthought to it. Heat can set urine into some man-made fibers, which is why we ask what your carpet is made of.
Rinse, extract and check
The room is cleaned and the spots are checked again, by eye and by nose. A spot that still smells after cleaning often points at the pad, and we say so.
Tell you what comes next
You get a plain account of what improved, what did not, and whether the pad or the carpet itself should be replaced. If a smell stays, we say so, because it usually points to what lies under the carpet.
Pets in Los Angeles homes and rentals
- Humane World for Animals says old dried urine can be invisible, a black light can show it, and urine that has soaked into the padding may mean replacing carpet and padding.Source
- Ohio State’s veterinary hospital says that after blotting cat urine, you should use an enzymatic cleaner, never ammonia, and replace the padding if the smell persists.Source
What to do before we arrive
Related services
- Carpet cleaningHot-water extraction, often called steam cleaning. Hot water and solution go in, and suction pulls the dirt back out.
- Area rug cleaningShag, woven and delicate rugs. The fiber decides the method, so viscose and Oriental rugs get a careful look first, and some rugs are better washed in a plant.
- Mattress cleaningStains and odors lifted from the mattress surface. Nobody can remove dust mites completely, so we do not promise it.
Questions about pet stain & odor removal
Can pet urine be removed from carpet?
Why not rent a steam cleaner for a urine spot?
How soon should I call after an accident?
When can my pet go back on the carpet?
Tell us what happened
(844) 966-2005Call (844) 966-2005 any hour, or send a request online and describe the spots as best you can.